Returns Refunds Policy

EXCHANGES, RETURNS, REFUNDS, CANCELLATIONS & AMENDMENTS
When reaching out regarding an issue with specific product(s), be sure to attach a clear photo of the item(s) in question.  This will allow us to provide a quick and easy resolution.
Refunds
We stand behind the quality of our products and guarantee our workmanship 100%. We start putting into production when there are orders. So, product is 100% new. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of wrong sizes, designs, colors, damaged, change your mind after buying, etc ...
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For returns, we will process a refund for the original price of the shirt, not the shipping costs we paid to get it to you, as quickly as possible. Refunds typically take 3-7 business days to process once we have issued them.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
CANCELLATIONS AND AMENDMENTS
All of our products are made to order. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. Please keep in mind this could be as soon as two hours.
DAMAGED ITEM / LOW QUALITY PRINT
For the fastest resolution, please include a photograph demonstrating the poor quality of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future printing.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@customizedclothings.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@customizedclothings.com and send your item to: CustomizedClothings, 1444 Stoneybrook Road, Lockhart Florida 32810, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: CustomizedClothings, 1444 Stoneybrook Road, Lockhart Florida 32810, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.